Shipping policy

Dear Valued MQSHUB Customer,

Thank you for choosing MQSHUB for your shopping needs. We appreciate your trust in our products, and we want to ensure a smooth and transparent shopping experience for you. This Shipping Policy outlines the details of our shipping process to keep you informed and satisfied with your purchase.

1. Processing Time:

• Orders are typically processed within 1-2 business days after payment is received.
• Customized or made-to-order items may require additional processing time.
  
  

2. Shipping Methods:

• We offer a variety of shipping options, including standard, expedited, and express shipping.
• Shipping carriers may include reputable services such as FedEx, UPS, DHL, or local postal services.
  
  

3. Shipping Rates:

• Shipping rates are calculated based on the weight of your order and the destination.
• Free shipping may be available for orders over a certain amount, as specified on our website.
  
  

4. Estimated Delivery Times:

• Delivery times vary based on the shipping method selected and the destination.
• Estimated delivery times will be provided at checkout.
  
  

5. Tracking Information:

• Once your order is shipped, you will receive a confirmation email with tracking information.
• Use this information to monitor the status and location of your package.
  
  

6. International Shipping:

• We offer international shipping to many countries.
• International shipping rates and delivery times vary by destination.
  
  

7. Customs and Duties:

• Customers are responsible for any customs duties or taxes imposed by their country.
• We cannot control or predict these charges, and they are not included in the purchase price.
  
  

8. Address Accuracy:

• Please ensure your shipping address is accurate and complete during checkout.
• We are not responsible for orders shipped to incorrectly provided addresses.
  
  

9. Shipping Delays:

• While we strive to meet estimated delivery times, unforeseen circumstances may cause delays.
• We will communicate any significant delays and work to resolve any issues promptly.
  
  

10. Order Tracking:

• You can track your order through the "Order Tracking" section on our website.
• Feel free to contact us at info@mqshub.com for assistance with tracking or any shipping-related inquiries.
  
  

11. Returns and Refunds:

• For information on returns and refunds, please refer to our Return Policy.

Thank you for choosing MQSHUB. We appreciate your business and are committed to providing you with exceptional products and service.

Warm regards,
MQSHUB Customer Support Team